Responsible Gaming at c66

We are committed to providing a safe, fair, and enjoyable experience for all players. Gaming should be fun — and we give you the tools to keep it that way.

21+ Only

Our Commitment to You

At c66, responsible gaming is not just a policy — it is part of our core values. We believe that every player in Bangladesh deserves a platform that prioritises their well-being alongside great entertainment. Our responsible gaming framework is built around transparency, player control, and access to support whenever it is needed.

Gambling is a form of entertainment, not a way to earn income. If you ever feel that your gaming habits are moving beyond entertainment, c66 provides a range of practical tools and clear pathways to get the help you need, quickly and discreetly. This page outlines everything we offer — from deposit limits to full self-exclusion — so you can make informed decisions about your gaming activity.

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Important: c66 is strictly for players aged 21 and above. Gambling can be addictive. Please play responsibly and within your financial means. If gambling is negatively affecting your life, please seek help immediately through our support team or a trusted helpline in Bangladesh.

Player Protection Tools

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Deposit Limits

Set daily, weekly, or monthly deposit caps to stay in control of your spending at all times.

Time-Out Feature

Take a short break from gaming — 24 hours, 7 days, or 30 days — without closing your account permanently.

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Self-Exclusion

Voluntarily exclude yourself from c66 for an extended period — 6 months, 1 year, or permanently — when you feel you need a longer break.

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Account Cooling Off

Temporarily pause your account activity without permanently closing your profile, giving you time to reflect and recharge.

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Session History

Review your full gaming session history, wager amounts, and win/loss records directly from your account dashboard.

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Reality Check

Enable periodic on-screen reminders that show how long you have been playing and how much you have wagered in the current session.

Know Your Limits — Play Within Your Means

One of the most important principles of responsible gaming is understanding and respecting your personal limits — both in terms of time and money. Before you start any gaming session on c66, we encourage you to set a clear budget and a fixed amount of time you are comfortable spending. Once either limit is reached, stop playing and step away.

Here are five practical steps every c66 player in Bangladesh can take to keep their gaming experience healthy and enjoyable:

  • 1Decide on a maximum amount you are willing to lose before you start playing, and treat it as the cost of entertainment — not an investment you expect to recover.
  • 2Set a timer on your phone or use c66's session reminder feature so that long gaming sessions do not creep up on you unnoticed.
  • 3Never chase losses. If you have reached your loss limit for the day, log out and return another day when you are in a better headspace.
  • 4Keep gambling separate from essential finances. Only ever use discretionary income — money that is left over after rent, food, bills, and other necessities are covered.
  • 5Take regular breaks away from screens. Step outside, talk to friends or family, and keep gaming as one small part of a balanced daily routine.

Recognising Problem Gambling

Problem gambling can develop gradually and often goes unnoticed until it starts causing real harm to finances, relationships, and mental health. Being honest with yourself about your gambling habits is the first and most important step toward getting help.

The following signs may indicate that gambling is no longer just entertainment and that professional support could be beneficial:

  • Spending more time or money gambling than you originally planned, and finding it difficult to stop.
  • Feeling restless, irritable, or anxious when you are not gambling or when you try to cut down.
  • Hiding your gambling activity from family or friends, or lying about how much you have won or lost.
  • Borrowing money, selling possessions, or neglecting bills and basic needs in order to fund gambling.
  • Continuing to gamble in an attempt to recover past losses, also known as chasing losses.

If you recognise any of these signs in yourself or in someone you know, please do not wait. Reach out to the c66 support team at [email protected] and we will guide you through the available self-help tools, account restrictions, or self-exclusion options with full confidentiality and without judgment.

Support Resources

You are never alone. c66 is here to help, and our support team is available around the clock to assist any player in Bangladesh who needs guidance or wants to activate account restrictions.

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Email Support

Contact our responsible gaming team directly at [email protected]. All enquiries are handled with strict confidentiality and a non-judgmental approach. Response time is within 24 hours, Bangladesh Standard Time (BST, UTC+6).

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24/7 Live Chat

Our live chat team is available 24 hours a day, 7 days a week. Use the in-app chat feature when you are logged in to your c66 account to speak directly with a support agent who can assist with responsible gaming tools, limit adjustments, or account pauses.

Frequently Asked Questions

c66 is strictly for adults aged 21 and above. We take age verification seriously and reserve the right to request proof of age at any time. Any account found to belong to an underage player will be suspended immediately and all funds returned.

Log in to your c66 account and navigate to the Responsible Gaming section within your account settings. From there, you can set daily, weekly, or monthly deposit limits. Limit reductions take effect immediately; limit increases require a 48-hour cooling-off period before they become active.

Yes. c66 offers self-exclusion options of 6 months, 1 year, or permanent exclusion. Once a self-exclusion is activated, your account will be closed and you will be unable to create a new account for the duration of the exclusion period. To initiate permanent self-exclusion, please contact our support team at [email protected].

If you feel gambling is negatively impacting your finances, relationships, or mental health, please act immediately. Contact the c66 support team at [email protected] to activate a time-out, deposit limit, or self-exclusion. You can also speak with a trusted friend or family member, or seek guidance from a professional counsellor. You are not alone, and taking the first step is the most important move you can make.

Ready to Play Responsibly?

Explore c66's games knowing that you are protected by a platform that genuinely cares about your well-being. Browse the casino, follow cricket betting, or check our FAQ for more answers.